Customer Testimonials

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DealerRater Feb 6, 2025

They were very attentive to my vehicle and my wife. Service was good and prompt.

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DealerRater Feb 4, 2025

Jerry Turner, service writer, is the most professional, courteous, and helpful writer we have ever worked with.

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DealerRater Jan 16, 2025

Thus was the best dealership we have ever been to. Highly recommend this dealership if you are making a new purchase. Curtis McNeal was extremely helpful and honest.

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DealerRater Jan 11, 2025

As alway good service and very knowledgeable people. Clean and comfortable facility. Overall very pleasant experience

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DealerRater Jan 8, 2025

Great service and very friendly staff. They were very prompt in working on my car and taking care of everything.

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Facebook Jan 4, 2025

Butler has handled all of the service for my 2006 Scion. They've kept it running great. Larry Cumming has been my service advisor the whole time. I'm moving soon and my next service provider will be hard pressed to measure up to Larry and Butler Toyota.

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Facebook Dec 7, 2024

The staff was nice and friendly. Chris my service representative gave me a time my vehicle would be ready and he has very close. The place was clean.

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DealerRater Nov 27, 2024

service rep was very helpful and my wait time was very short.would highly recommend

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Facebook Nov 19, 2024

The service I received was prompt. My technician made sure I understood what services were being provided.

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DealerRater Nov 14, 2024

I have brought my car to this dealership three times now for service, and every time have received excellent, courteous, and timely service from Dustin. As someone who until working with Butler Toyota rarely utilized dealerships for regular maintenance, I am very impressed and will continue to utilize Butler for my car's maintenance in the future.

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DealerRater Nov 8, 2024

Dustin,the service advisor, is outstanding. I feel like he has my best interest in mind and explains things very well. Shorn, the shuttle driver, is so personable. I truly enjoyed my rides to and from work with her, while my care was being serviced. I think I could have ridden with her for hours. I enjoyed my experience today having my car serviced. Thanks Dustin and Shorn for making it an easier process.

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DealerRater Nov 1, 2024

went in for an appraisal and ended up driving out in a new car. was not expecting that. the people at butler toyota are awesome. Ms Brooke has always been very helpful to me. wonderful young lady. Shelby is awesome as well. their service dept. is top notch. we can not forget Mr. Larry. great service dept.

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DealerRater Oct 30, 2024

Wendy was awesome! Everyone was polite and professional. I would definitely recommend Butler Toyota to all my friends.

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DealerRater Oct 30, 2024

outstand dealership. They're always Helpful. Ms. Wendy is Amazing. I would recommend her to everyone

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DealerRater Oct 26, 2024

Service rep was most helpful and got to the root of my cars problem and even got me a loaner while my car had to stay a while in the shop for the repairs.

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Facebook Oct 6, 2024

JD took great care of us!! I couldn’t be more happier with our experience 🙂

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DealerRater Sep 26, 2024

Just love working with Larry Cummings. He always takes good care of my car and repairs that may be needed He is also easy to get an appointment with.

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DealerRater Sep 20, 2024

Ms. April is awesome , I always come to her for service ! She is an excellent person to work with and always willing to go above and beyond to exceed customer satisfaction! Also The shuttle driver Ms.Shaun she is always nice always give me good advice on life I love her so much and we have grown a closer bond since I’ve been getting service at this dealership! Will continue coming here for this expectional service !

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Facebook Aug 31, 2024

I have purchased 2 vehicles from Butler Toyota. I had such a good service experience with the first one that I bought the 2nd vehicle there. There were some issues with the vehicle within the first 6 weeks of ownership. Butler Toyota staff was very professional and helped resolve the issue. Thank you to all, but especially Zack, Wendy, Dustin, and Benjamin! Will see you all again in 5000 miles when service is required. Thank you!

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DealerRater Aug 28, 2024

Smoothest car transaction I have even had in purchasing a vehicle. Am sending everyone I know to that particular salesman.

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DealerRater Aug 6, 2024

Butler Toyota had the vehicle we were looking for. Our salesman was Troy Stephens Sr. and he was very professional and knowledgeable about the vehicles and the process. He had everything ready from our test drive to questions, paperwork, and financing. Everything was done smoothly and timely and at a nice price. I would buy here again and would highly recommend Mr. Stephens Sr. I researched car models, the new technology, and the current buying process as it's been over ten years since I bought my last car, a Suzuki. Butler Toyota fit the mold and Mr. Stephens' organizing ...

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Facebook Aug 5, 2024

Butler Toyota had the vehicle we were looking for. Our salesman was Troy Stephens Sr. and he was very professional and knowledgeable about the vehicles and the process. He had everything ready from our test drive to questions, paperwork, and financing. Everything was done smoothly and timely and at a nice price. I would buy here again and would highly recommend Mr. Stephens Sr.

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DealerRater Aug 4, 2024

I recently had my first car service at Butler Toyota, and I couldn’t be more pleased with the experience. From the moment I arrived, the staff was welcoming and professional. They took the time to explain the service process and answered all my questions with patience and clarity. What stood out the most was the attention to detail and the genuine care for customer satisfaction. I felt valued and appreciated throughout the entire process. I highly recommend Butler Toyota for anyone looking for top-notch car service. I’ll definitely be returning for future maintenance!

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DealerRater Aug 1, 2024

This was my first visit to Butler Toyota Macon. My service advisor - Larry Cummings -was excellent.

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DealerRater Jul 23, 2024

the purchase process was very easy. The Staff showed a cooperative spirit and it made the expe

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DealerRater Jul 21, 2024

My service advisor was very nice. The wait was a little long. But, I had a good deal.It was worth it.

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DealerRater Jul 10, 2024

Service tech was courteous and prompt. He kept me informed on the progress and any additional services needed.

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DealerRater Jul 9, 2024

The staff are very kind and knowledgeable. I was greeted and well taken care of! Highly recommend

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DealerRater Jun 25, 2024

Yes, it may be a little bit of a wait for your oil change etc., but they inform you when you arrive what your expected wait time may be for your appointment. Everyone is incredibly nice at the dealership and the facilities are clean and comfortable. JD is an outstanding salesman and I highly recommend him to any potential toyota buyers. He recognizes me anytime I am at the dealership for my vehicle's service appointments and always makes it a point to speak. He took care of me after the paperwork was signed on my new toyota RAV 4, when ...

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DealerRater Jun 18, 2024

Butler Toyota exceeded my expectations in finding exactly the build I wanted for my new Tundra, much faster than estimated. Ali and JD were a pleasure to work with.

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DealerRater Jun 17, 2024

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Facebook Jun 15, 2024

Brandon was amazing and by far the best salesman I have ever had the pleasure of dealing with. Professional, knowledgeable, and patient. From start to finish Brandon made the whole car buying experience painless. He even took the time to make sure that I knew everything about my new car. Thank you so much again!!

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DealerRater Jun 13, 2024

April was very helpful. She was quick, informative, and efficient. The service department was done with my stuff in 45 mins!

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DealerRater Jun 10, 2024

The is service great and the staff is always professional and they explain everything about your vehicle service.

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Facebook Jun 4, 2024

Brandon Lee, was my salesman he was very humble. I don’t care for car salesman’s but Brandon Lee was the best I’ve ever experienced . I would highly recommend Brandon Lee for Butler Toyota salesman .

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Facebook May 30, 2024

This was the best vehicle purchase experience thanks the Brandon Lee.

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DealerRater May 17, 2024

Great Dealership with really caring employees! The building and grounds are really kept clean and appealing. Love the waiting area as it’s comfortable and even has coffee!

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Facebook May 15, 2024

Benson Lee is such a patient person who helped me get me a new upgraded vehicle that is so much safer, thank you so much!

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DealerRater May 14, 2024

I had to reschedule my service appointment and they were able to get me in & out! Not only that the customer service was great as well!

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DealerRater May 7, 2024

My husband and I purchased Camry 2025 Troy the salesman helped us with everything and he was great and the financial service was good too I think the car price is reasonable vs others dealers. I will definitely recommend friendly Butler Toyota

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DealerRater May 3, 2024

Reasonable to work with. Respectful and thoughtful. Wanted to meet our needs. Knowledgeable of vehicle we were looking to purchase.

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Facebook May 2, 2024

Brandon Lee took great care of us. He was excellent in answering all of our questions and he even met us after we purchased the vehicle to make sure our daughter was familiar with all the new features!

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Facebook Apr 30, 2024

Brandon Lee is the best!!! He is so helpful and well educated.

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DealerRater Apr 28, 2024

The service department at Butler Toyota is always so well organized. The waiting area is the very nice and comfortable. The nicest dealership I have used.

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DealerRater Apr 25, 2024

Professional people make Butler my go to Toyota dealer for all my needs. Thanks and keep up the "Can Do" experience.

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DealerRater Apr 15, 2024

Larry in the Service Department is the BEST! He is the reason I continually return to your dealership for all my needs.

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DealerRater Apr 11, 2024

Fantastic customer service from JD Milam!! Very personable and professional! Made me feel at ease with the whole car buying experience. Greg Williams in finance was also great! Everyone I encountered at the dealership was very friendly.

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Facebook Apr 10, 2024

After driving a company provided Prius for 13 years ( actually, 4 of them), we were sold to a new larger corporation who allowed us to purchase our own. Having used Service Advisor Jerry Turner at Butler Toyota, and having bought cars for my wife and our son from Brandon Lee in recent years, there was nowhere else and no one we would even consider doing business with. These gentlemen are the ones you’d send your mama to with no worries that they’d be treated proper. Brandon had already told Jerry that I’d now be driving a RAV4 Hybrid AWD, ...

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Facebook Apr 2, 2024

Brandon Lee did a great job!

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DealerRater Apr 2, 2024

Troy Stephens is an excellent salesman. He’s a great asset to the dealership. He’s very professional and courteous. Thanks Troy!

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DealerRater Apr 2, 2024

Amazing experience buying my first car. JD Milam was amazing and made working together very easy. Overall had a great experience!!

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DealerRater Apr 1, 2024

We were driving to Florida from Illinois. We stopped in Macon overnight to rest. We heard that my Highlander was making a little noise that it didn’t normally make. My husband took it into Butler Toyota in the morning. They said my water pump was making the noise and needed replaced. They fixed it, changed the oil, flushed the coolant and rotated the tires and we were back on the road that afternoon. Can not express how satisfied I am with the service team at Butler. The service manager and technician both worked on my car and Dustin the ...

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Facebook Mar 31, 2024

Chris Berryhill was absolutely amazing !!!this was the best and easiest auto buying experience i have ever had !! I’m 50 so i’ve gone thru this a few times… i highly recommend Chris at Butler toyota for your auto buying experience!!!! He is on our Christmas Card list for sure !!!!!!

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DealerRater Mar 30, 2024

Seletha Doston was excellent.it took over a month to find the vehicle spec'd the way we wanted. She found it and had everything taken of. Great customer service.

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Facebook Mar 29, 2024

Brandon Lee is great!! friendly customer service, straight forward and treated well!

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DealerRater Mar 29, 2024

Awesome dealership, Service great. Will always use dealership. Chris in service has a kind and professional demeanor.

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DealerRater Mar 28, 2024

Great selection of used and new vehicles. The sales, service and parts staff are friendly, courteous and very knowledgeable. Our salesperson "Try" was very knowledgeable and made our buying experience smooth and timely.

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DealerRater Mar 26, 2024

Always Great Service at Butler Toyota! Larry Cummings is my Service Advisor and he goes above and beyond, very professional!

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Facebook Mar 26, 2024

I just purchased a Tacoma from Butler with the help of Brandon and Greg. The twist is that I did it from two time zones away! What a smooth experience it was! These guys are the real deal! Not a single hiccup! The truck is almost as amazing as my experience was with dealing with these guys! I just completed the 2400 mile trip home and cannot express how much I recommend Butler Toyota! Thanks fellas!

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DealerRater Mar 22, 2024

John “JD” Milan was awesome. Very friendly and had great customer service. Awesome dealearship with great people.

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DealerRater Mar 20, 2024

Josh was very pleasant and helpful. He explained everything throughly and was very polite. The waiting area was clean.

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DealerRater Mar 20, 2024

My service rep Larry is always pleasant and helpful. As long as I have been coming to Butler over the last 14 years, he has always remained professional and pleasant. The woman who drivees the shuttle is a delight as well. You can always count on a great conversation with her when she drops you off and pick you up.

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Facebook Mar 19, 2024

Brandon did a great job ! Very personable and friendly guy !

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Facebook Mar 17, 2024

Bought a used Tahoe from Brandon Lee and was one of the best experiences we’ve ever had buying a car. Super easy to work with and he explained everything so well!! Thank you Brandon for the great experience! We will be back!!! -Monahan Family

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Facebook Mar 16, 2024

I was at Butler Toyota back in December 2023 looking for a new truck. I was able to talk with DaQuan Jefferson about a 2023 Tacoma SR5. He was Professional and very patient with me I had a lot going on with finance. This made the whole process stress free and easy to deal with. He was able to get me into my new Tacoma. I am very happy with the sales experience. We have kept in touch after the sale. Butler Toyota has that small town feel in the city. My next purchase will be from DaQuan Jefferson at Butler Toyota. 😃

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Facebook Mar 16, 2024

Brandon Lee was awesome great experience

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Facebook Mar 15, 2024

Just bought my first 2024 Toyota Camry from Brandon Lee at Butler Toyota. Couldn’t have asked for a better salesman or experience. Felt so welcomed and looked after. He did everything he could to get me exactly what I wanted, and made a great connection along the way. Left with a car and a friend, I definitely recommend.

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DealerRater Mar 15, 2024

Great service. Mr. Larry was very helpful. In and out. Right on time as scheduled. Hope they keep it up.

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Facebook Mar 15, 2024

Great and fast service. Any time I can some in for an oil change and balance of tires in less than an hour, I'm ecstatic.

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Facebook Mar 10, 2024

We just bought our vehicle from Butler Toyota of Macon. If you are looking for an amazing car salesman, see Brandon Lee. He takes the stress out of car buying and he is extremely knowledgeable. We are super blessed to fine such a great man to work with. Thank you Brandon !!!! We will be back in the future for our next vehicle!!!

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Facebook Mar 10, 2024

Such an awesome experience with Brandon Lee! Thank you so much for getting us in the right vehicle with no stress and no pressure! 10 out of 10 recommend!

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DealerRater Mar 9, 2024

Chris is awesome need more like him his customer service is excellent, he's very proficient and professional. He cares about the customer and it shows..

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DealerRater Mar 9, 2024

Simple straight forward, great customer service. Our salesman, Craig Ragin was awesome during the whole process. They handled the financing, it was smooth and simple with a good rate.

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Facebook Mar 3, 2024

Just bought a truck from here. JD was the best. He made the process seamless and I will recommend him to anyone. Thank you JD!

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Facebook Mar 3, 2024

JD Milam made this experience a breeze! Very professional — yet laid back. I will absolutely recommend him to anybody I know looking for a new vehicle. Thank you JD!

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Facebook Mar 1, 2024

I was so nervous going into buying my first car- but Butler Toyota made the process so smooth and easy. It was so exciting finally telling my toddler Mommy got us a bigger family car!! Special thanks to JD for assisting me (and my toddler!) through the process. Truly can’t thank everyone enough. I felt so comfortable and taken care of! Very happy with my purchase and experience 10/10 ⭐️ 🚗

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DealerRater Feb 28, 2024

Seletha Doston was knowledgeable and professional without being overwhelming. It has been over twenty years since purchasing a new vehicle and she answered all my questions and showed me all the new technology. Five stars all the way.

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Facebook Feb 25, 2024

Once again, Brandon Lee went above and beyond with my new Toyota purchase. From start to finish, he makes the car buying experience seamless. His knowledge and customer service is superb and I will continue to recommend him to my friends and family!

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DealerRater Feb 22, 2024

Professional knowledgeable on time kept advised of service progress told of upcoming services that will be needed

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DealerRater Feb 22, 2024

The service was a bit long, but Butler had a computer I could use to help the wait. Joshua, my advisor, explained that several techs were absent which slowed the work. Joshua was professional and explained what was being done to my car and the associated costs.

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DealerRater Feb 9, 2024

Brandon Lee was very helpful in helping me find my next vehicle. His customer service and support are above and beyond.

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DealerRater Feb 6, 2024

the service was a bit long, the person that helped me let me know other services my car needed.

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Facebook Feb 6, 2024

Brandon Lee was awesome with my car purchase. He was knowledgeable and very friendly. I would recommend going to see him.

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Facebook Feb 4, 2024

Brandon Lee went above and beyond . Very pleased with the customer service at Butler Toyota

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Facebook Feb 1, 2024

Brandon Lee was our salesman and we couldn’t be more pleased. He went above to make sure we were satisfied with our purchase. Because of him we would come back if we want to trade again.

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DealerRater Jan 31, 2024

Ryan Dougherty was exceptional to work with. He was very patient, professional, and expeditious. I would recommend him personally to anyone I know interested in a vehicle purchase from Butler Toyota.

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DealerRater Jan 27, 2024

Troy Stephen’s was great handled business professionally and expeditiously. A pleasure to work with.

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DealerRater Jan 27, 2024

Chris Berryhill was fantastic to work with and as soon as my car came in I had a call ready to roll

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DealerRater Jan 24, 2024

Exceptional customer service. Exceptional staff. This is the third vehicle I have bought or leased from them and I wouldn't want to go anywhere else.

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DealerRater Jan 14, 2024

The service at Butler Toyota is always great. They take your car in, assess it, then let you know what is wrong with it and the options you have for fixing it. More importantly, the work they do on the car is of the highest quality.

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DealerRater Jan 13, 2024

Would like to know how to purchase extended care for my current car That is all

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DealerRater Jan 11, 2024

Our sales rep was very knowledgeable and very helpful. He totally understood what we were looking for and worked very hard to make that happen, both for car type and price. We highly recommend Steve Askew to anyone who wants a good deal without a lot of fanfare. My only recommendation would be to make the process a little more streamlined and not have the sales rep having to REPEATEDLY go and check with others. This makes the process seem to drag on for quite an extended period of time.

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DealerRater Jan 9, 2024

Awesome experience! super friendly and helpful. I believe the tech that helped me was Derrick. He had me in and out.

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Facebook Jan 9, 2024

Brandon Lee had magnificent customer service! Thanks!

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Facebook Jan 5, 2024

Brandon Lee was super helpful.

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DealerRater Jan 1, 2024

My first time in. Larry gave exceptional customer service. He was highly recommended as well.

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DealerRater Dec 30, 2023

Hunter T. was great. Easy To find a car and look around, not pushy. Thanks

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DealerRater Dec 29, 2023

Larry is always great! I know I'm in good hands when I bring my car in! He always keeps me informed of the service process.

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DealerRater Dec 18, 2023

Larry was great and knowledgeable. Kept me informed on all the aspects of the service process.

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Facebook Dec 17, 2023

Brandon Lee is wonderful. Best car salesman I have ever had!!! Great job!


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