Customer Testimonials
Great place! Friendly staff, best spot for service or buying a vehicle. Better get to Butler!!
I used to drive to and from Macon, 5 days a week for work. It was a long commute. This past May, my engine light came on. I took my car to Butler Toyota. They told me the gas cap was bad and needed replacement. They replaced it with a one year warranty. Then just about a week ago, the same problem occurred. I took my car to my local Toyota dealership. They said the gas cap needed to be replaced but would not cover it under warranty. The local dealership also said there was rust around the opening where the cap seals the prevents the fuel or fumes from seeping and needed replacement. Major bucks. I told them I had the same problem in May and Butler took care of it. The local dealership told me to take my vehicle back to Butler to resolve it. In addition, the local dealership installed a new gas cap without my permission. I told them to take it off and put the one Butler installed in May back on because I was not going to pay for it. I paid for the diagnostic charge but nothing else. My service adviser, Larry, was very nice and helpful. He said if the engine light comes back on, he advised me of other tests that can be run to confirm if the evac(?) part needs to be replaced. I was not happy with my local Toyota dealership but was with Butler Toyota. Thanks Larry and Butler Toyota. I drive a 2004 Toyota Rav 4 with over 305K miles on it. I want to continue driving it for as long as I can.
Bought a Toyota tacoma the sales representative Seletha Dotson was excellent went all out to help me get the truck visit her she's wonderful
Been coming to Butler for years-always fast and quality service! Friends staff and comfortable dealership with a snack bar which is nice when you have to wait!
Mike provided us Great service! He even came to our home to pick up our trade in. Everyone we encountered was great! Thank you so much!
Ask 4 Troy Stephens!
Rob offered great customer service - friendly and helpful but not pushy. My only gripe was that I had to wait too long to sign the final paperwork. Also, I hated having to pay such a high interest rate when I have excellent credit and I just wanted to pay cash anyway. I understand, though, that I couldn't have gotten as low of a price otherwise. Since buying the Camry, I have been very happy with the car. My only disappointment is with Entune. I understand it fully now, and I think it is buggy and that it has many design flaws. I knew this car didn't have Carplay or Android Auto, but I am still surprised given Toyota's reputation for quality. Entune takes that assessment down a notch for me. I know that the infotainment system is not Butler's fault but Toyota's. I now think Toyota knows that it is bad, which is why it is offering Carplay and Android Auto on the 2019s. To keep faith with their customers who bought the 2018 Camry's, I think they ought to offer an Carplay and Android Auto update for those cars too. All that said, the main thing is that Rob Houston did a fantastic job.
